Hello Lzy724,

The double Render Rewards was for the month of November which means you would have received them on December 1st.

The Render Rewards you are refering to was for the month of Oct which means they were issued Nov 1st.

Your purchase total for the month of Nov was $58.45 so you did not qualify for any Render Rewards for the month of Nov.

Thank you and have a nice day!

Kristi

Community Relations Specialist

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