Thanks Peggy.  I just talked to Lee in customer service at e-on about my ticket I have going with her.  My computer will not let me redownload V6I.  I get an error message.  She says the link works fine for her.  I am switching my DSL over to the new computer tomorrow and will try to download from there. Will also contact HP support about the uninstalled programs and see if they can figure it out.  I just want to get a copy of Vue to disc then I'll breathe easier.