I have found the same problem and was given the same answer that EdW offers. I also agree with EdW that it is time that the makers of Mimic got off their butts and took care of those of us who purchased their product! They have had more than enough time to update the program to handle the problem. I am extremely, extremely disappointed with LipSinc. They know that users are migrating or have already migrated to Vicki and Michael in large numbers. Yet they ignore us. No real, true support for Vicki and Michael not to mention the other quirks and bugs in the program. Gesh! e-on had a patch out for Vue 4.0 within two weeks of the program's delivery! Now THAT is customer service! THAT is customer and product support! Of course, it helps when you are actually involved in the community. When was the last time anyone actually saw a post from someone at Lipsinc?