Thanks for the encouraging comments.

To Cage in particular who worked with Smith Micro technical support for a month to get the bugs out of the program he purchased - that is my whole point. The prevailing attitude seems to be that Smith Micro is great and will go to great lengths to support their product, but I think we should be looking at it from a different angle -  A month of grief (how many hours) and then you had to settle for some of your problems being solved and YOU are the paying customer.

We are settling for too little. Just today, I bought a product here at Rendo from Billy-T. It included an eye morph that, once applied, the character could no longer close her eyes. No mention of this in any of Billy's product info, and I promise you I spent a lot more time trying to solve the problem than it would have taken Billy Boy to mention it in his product literature.