I asked SM about my poser either freezing up or not loading and they just kept telling me it was 'my' system.   I use IE7 and XP professional.
My graphic cards, and even they admitted were the best I could get for using Poser with.
My computer is purpose built as my work is all about graphics  so I know its top of the range system that does have the capacity to easily handle Poser. 
I used to be able to have 2 graphics programs open and running without a problem but whatevr they've done means either I have Poser running or PSP running.  And if I use one I have to reboot after closing one so I can open the other one!!!! 

I'm fed up with Suppliers like SM just blaming something else.....never their problem/fault.

Unfortunately there is no big choice when it comes to things that do what Poser does.
I have never used DAZ  because I've heard everyone say Poser produces a better render and is a heck of a lot easier to work with.   

Shame cos otherwise people could boycott places till they sit up and take notice.