I'm several versions back, but is it possible you don't have a texture for him? The default versions of characters often have a 'plastic' look to them, so usually you have a 'character' (x for David, etc)
Stop me if you've already done this, though.

I wish I'd said that.. The Staircase Wit

anahl nathrak uth vas betude doth yel dyenvey..;)