Sorry, I have to disagree. But I do so respectfully. As I stated earlier, it has been quite some time since Vicki and Michael were introduced. I did not blame Mimic as the cause FOR the problem. I blamed Mimic for not offering an update or patch to solve the problem when they know that a large percentage of their customers are using Vicki and Michael. Mimic even uses Vicki as their "spokesperson" on their site! Now, in their presentation there, Vicki's eyes blink, brows move, etc. So, either they are misleading new customers by giving the impression that Mimic can handle all that or they have the solution/patch/update and simply have not made it available. I do not necessarily expect them to offer the update/patch for free. I would be more than happy to pay for it. I just want some indication that Mimic is even being supported anymore. It would, of course, be nice if Lipsinc would drop by once and awhile just to let us know that they haven't forgotten us, that they are aware of the situation and that either they plan to correct it or that its just tough luck. e-on drops by. Curious Labs visits regularly. The folks creating World Builder have made this a regualr haunt. Why? Because they appear to care a bit more about customer problems and service than Lipsinc does. The impression I get from Lipsinc is that the Mimic/Poser folk are somewhat like an unwanted pet. Either that or Corel bought them out and I haven't read it yet. Ah, well, the trials and tribulations of the 3-D warriors.