I have located the exact source of the error.  When you use the following option:

FIGURE  >  ZERO FIGURE

It locks Victoria 4.2's neck and middle and ring finger on both hands.  No explanation as to why, but it's undoable as far as I can tell.  The problem does not happen with Michael 4.0 or other figures, but it is consistent with Victoria.  It does it every time on my system.

If anyone else can reproduce this affect, please let me know.  I've already prepared a report to Smith Micro so the more of us with the problem, the more likely we'll get a quick fix on this matter.

In the meantime...avoid the zero figure option I guess.  Sigh...