Quote -  Hey, guys, I know this is a subject of concern for you all, but we in the Poser forum can't do anything about it for you...but, I can, and plan to, move this thread to the Customer Service forum, where store staff can listen to your questions/problems/concerns about it.

Jeni

translation:
we want to sweep this under the rug, so we are going to move it to a forum that hardly anyone visits so we can ignore it until it goes away.