michelvanspeybroeck opened this issue on May 30, 2010 ยท 4 posts
nruddock posted Sun, 30 May 2010 at 5:27 PM
The best thing to do is contact CP support, once you're sure that the problem isn't anything related to actually entering the serial (extra spaces from cutting and pasting, 0 or O, 1 or I misreads etc).