Order #111776825 6/13/10

I had to go to a different computer in ordere to try to download two items I just purchased today. Because, after ordering, I couldn't get to my Account page (or even the Renderosity home page), being continually redirected to Mybookface. Now, I'm told that after only a second attempt to download one of the two items, I have reached my download limit.

Does anybody know how to get around mybookface? Does anybody know what I need to do in order to try a third attempt to download Inked6? SavageWolf made it, but for some reason Inked6 did not.

I'll also try to send an email to store@render.... to see if I can get a redownload approval.

This is truly frustrating. I'm not sure whether or not I'll continue to use Renderosity, if this situation doesn't get cleared up immediately. Hopefully somebody at Renderosity will be able to advise us how to get our computers back in working order.