Fugazi1968 opened this issue on Jun 17, 2010 · 44 posts
TrekkieGrrrl posted Fri, 18 June 2010 at 5:05 PM
I often wish that feedback was mandatory the way it is on eBay. Meaning that you CAN get away with not leaving feedback (or GETTING feedback) on eBay, but then few people would deal with you. I'm personally wary of buying stuff from someone with very little feedback. I've done so a few times, but mostly in cases where there was no member history and they were very upfront with the "hey I'm new but trustworthy" thing. Of course anyone can claim to be "new and trustworthy" but again, someone has to give the first feedback to ANY new merchant, here or on eBay.
I've never understood why there isn't an automated ebot going off to customers when they've bought something. Not straight away, it's rare to buy something and be able to fully evaluate it within 5 minutes, but say an ebot that checked that if no feedback was left within a week, then shoot off a friendly reminder, like what Amazon does, the "You've bought this and that, please review" - not mandatory (since a lot of people do NOT have English as their first language and may fee uncomfortable by HAVING to write something - I know I'd rather not be forced to leave feedback on German or Japanese sites although I can understand some of both languages... understanding something isn't the same as being able to write it L)
But a reminder would be great. I know I'd be more inclined to review something if I was gently nudged. I buy a lot of stuff, install it and forget it L (or in some cases - buy it and forget to install it even...)
It would give a better rate of feedback - some of my stuff has sold LOADS, but with only 1 or 2 feedback it may appear to be something nobody even bought... AND it would make people like me remember that they'd bought it in the first place L
(please tell me I'm not the only collector here who buys things because of the immediate WOW factor even if it's something I don't have any actual use for?)
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