Fugazi1968 opened this issue on Jun 17, 2010 · 44 posts
SamTherapy posted Sun, 20 June 2010 at 4:23 PM
It's a massive over simplification to say you can't leave anything but a glowing review or give a product less than 5 stars. I have given meaningful criticism and given less than 5 stars on several products.
That said, there is something which really gets my goat when I think about it. Some time back I bought a product which was far less than wonderful. In fact, it was pretty bloody awful. I kept it because it was the only one of a kind I'd ever seen and I hadn't at that time got the skills to make my own. So, being a resonable guy, I contacted the vendor with a nice enough email, pointing out the problems and asking if he would be updating the item at any time.
The reply I got back said I didn't know what I was doing and shouldn't ask stupid questions if I don't know how to use the software. I wrote back and advised the guy that I did, in fact, know exactly what I was doing. He then replied and told me Poser users expect too much for their money and that he'd sweated blood over the model so I should be grateful.
I didn't bother leaving a review for the product after that because I didn't trust myself to stay within the TOS. Sure, I could have gone for a refund but, as I said before, this was a one of a kind thing.
As it happens, I now have the necessary skills to make this particular item and I can honestly say there's no blood sweating involved. You'd be able to make one yourself in about 10 minutes. Oh well, live and learn.
Some time later, I bought a texture set by a very well known vendor. Looked great apart from great big seams everywhere. So, remembering my first experience, I didn't bother to contact the vendor, I left a review which stated exactly what the problems were. Bear in mind, seams on a texture set are a big no-no and they're grounds for rejection by the store testers. How this one made it through I don't know. I've had some of my own rejected for less.
Next up, I have the vendor pissing in my ear about it, a certain Marketplace person pissing in my ear about it and several short exchanges of opinions between myself, the store and the vendor. I was even accused of "professional jealousy" and trying to undermine the guy's rep by leaving a bad review.
The line taken at the time was "Contact the vendor and if you're still not happy you can have a refund". I politely told the vendor to stick his texture set up his arse and collected a refund. My review was deleted and I presume the product was pulled for revision. I wouldn't know for sure because I sure as hell wouldn't buy a single damn thing from this vendor ever again.
So in sum, yes you can leave a less than glowing review but beyond that it gets a bit tricky.
And yes, I'm still pissed about both occurrences.
Coppula eam se non posit acceptera jocularum.