jartz opened this issue on Jul 14, 2010 · 32 posts
Darboshanski posted Fri, 16 July 2010 at 12:29 PM
In my devices when there is a yellow exclamation point in side a triangle against the mouse. Clicking on that takes me to a "Wacom mouse monitor" and clicking on the property tab I get this error:
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
I am not the only one with a wacom on win 7 64-bit that is getting this by the number of returns I get when I Googled it. In the last driver update it appears Wacom left something out. Until this is fixed my tablet is useless I can correct this while the machine is up and running but once shut down for the night and rebooted cold the same thing happens all over again. There is a definite conflict between the driver and windows 7 64-bit. But I have a feeling that this driver is not for the Bamboo fun small with the pen and mouse I think it's for the second generation Bamboo touch and pen.
This tablet I have now is a few years old and my drivers on my install disk only go up to Vista.