I'm pretty sure Mackis3D meant "contact the maker of the shoe" not the maker of Poser.

If these shoes are working wrong in both Poser and DS it's not likely to be an error of SR1

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You just can't put the words "Poserites" and "happy" in the same sentence - didn't you know that? LaurieA
  Using Poser since 2002. Currently at Version 11.1 - Win 10.