To be fair to Smith Micro:

I buy online, not physical DVDs since Poser version 6. But having said that, I've ALWAYS gotten a serial number. Not sometimes, not once in awhile, but ALWAYS. Smith Micro is a professional software company. They are not going to send you software that requires a serial number to install and then not send the serial number. It's ludicrous. You've misplaced it. Poser 8 is installed, so you obviously have HAD the serial number at some point. And it's not SM's responsibility to make sure you don't lose your serial number either.

Normally, I don't lose patience this fast, but it sort of insults my intelligence to say that you bought a piece of software from an established company and then didn't get a serial number.

Have you called or emailed SM about this at all? Why post it in the forums? We can't help you.

Laurie