Forum: MarketPlace Customers


Subject: New Store Layout (Feedback)

Acadia opened this issue on Aug 26, 2010 · 41 posts


3-DArena posted Thu, 26 August 2010 at 1:01 PM

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I noticed that some items for sale have 3 additional images of the package located in a frame under the main image.  On the above linked package I noticed a frame with 3 additional images too, and clicked on the one that stood out  ( red coffin).  It took me to a separate product page.

The package looked similar and that is the only reason I scrutinized the above linked item more. After going tab to tab and back again, I finally noticed, squished between a line and the tabs,  that the above linked item is an addon not a stand alone item.

You do realize that you went to a separate product page  because the red coffin is under the "related products" section, an area that has been at the bottom of the store pages for quite some time?

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I can see the merit of some tabs, but certain basic information should be readily available at a glance without having to resort to playing seek-and-find.

Please:

1.  put the product requirements back in the open;

2.  put the basic description up front under "Description" and not under "Editorial";

Product requirements are still exactly where they have been - at the top above the descriptions, if the Vendor has added them.

Your problem with this product is frankly because the vendor hasn't updated their pages.  Many of us are still in the midst of doing that.  As our original descriptions were moved to the Editorial tab we need to now update and move them to the main tab.

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3.   if you are going to offer additional images for the product, do it for all products, not just for some. Please note the following links for examples:

A) This link has 3 additional images below the main image.  And at the very bottom it states: ** "Customers how bought this item also bought"** ; and provides links to additional packages.
https://market.renderosity.com/mod/bcs/index.php?ViewProduct=74602

B) Compare that one to this one that has no additional images listed below the main image, at at the bottom states "Related Products".
https://market.renderosity.com/mod/bcs/index.php?ViewProduct=74834

Again this is as it always has been, by that I mean that if the vendor had hosted their own images and added them to the description that is where they may still be if they haven't updated - except now it's under the Editorial tab, until they update.

The Customers also bought and related products section is no different than it ever was before.  The customers also bought section disappears after awhile, especially on seasonal items as it reflects recent purchases within xx number of days or something.

The related products section has been around for awhile and vendors add the related items to it, or not.

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Notice the description in both are completely empty and that the information and images are found under the "Editorial" tab.

When I go to a store be it physically or virtually, I don't want to have to play hunt-and-seek to find out the information I need in order to decide to buy the item. I expect that information to be laid out for me in a clear and easy to find manner, not hidden behind doors and tabs.

Oh, and for the record:

Description = To describe
Editorial = To present an opinion

IMHO the only thing that should be under editorial is if the Vendor has any additional comments and/or tips on how to use their package... IE: Render settings, light settings, etc.  It shouldn't contain the description of the product or the product requirement.
 

Again, this is due to a change in how vendors have to make their descriptions.  If the pages have not yet been updated or if the vendor still prefers their old appearance for description it is under the Editorial tab where HTML is allowed.

As more vendors update their stores and in newer products you will find descriptions in the main tab.


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