Forum: MarketPlace Customers


Subject: "Sale End" dates and Customer Service issue

Alisa opened this issue on Sep 01, 2010 · 6 posts


Acadia posted Wed, 01 September 2010 at 6:31 PM

I agree. It is confusing.

When I hear "ends September 1st" I take it to mean that it ends at 1 minute past midnight on September 1st (the start of the day). But I can also see how it could be interpreted as meaning at the end of the day on the day indicated.

I haven't looked, but I imagine they have something in the TOS about not being responsible for typographical errors in communication in order to protect themselves, otherwise they would be in deep doggie-doo if they have someone who has a high rate of inaccuracy when typing.

Quote - I got an email from the representative saying that the vendor has put their things back on sale until 11:45 pm on Sept 2nd (tomorrow).  I just looked at the pages and they say, amazingly:

Sale Ends:9/2/10

WAIT A MINUTE!!  According to what I was told this morning, this means the sale ends TONIGHT, not TOMORROW night. 

But no, THIS time when it says Sale ends 9/2/2010 it actually means at the end of the DAY on 9/2/2010 

I think the reason they said the sale ends on the 2nd instead of 11:59 on the first, is because the vendor explicitly said "11:45 pm on Sept 2nd" instead of just "September 2nd".

 

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