Forum: MarketPlace Customers


Subject: "Sale End" dates and Customer Service issue

Alisa opened this issue on Sep 01, 2010 · 6 posts


StaceyG posted Wed, 01 September 2010 at 8:29 PM

aprocter,

I can assure you that the error you are referring to was a typo. The person you are referring to is one of the most helpful, patient and honest staff members on board and she was very upset that she typed the wrong date a month ago.  I think we can ALL say we've typed a wrong letter or number at some point in our life. I know I have and it happens but no ill intent was meant.  She was following the normal procedure regarding sale prices being valid at the time of checkout if the item is still on sale.

We appreciate your feedback.

Have a great evening.

Regards,
Stacey
Community Manager