Quote - No, bagginsbill and others are right. SM can't include Luxrender because of support issues. I agree. We're better off just doing what's already being done with the LuxPose plugin. Just look at all the "support" questions for it so far when it was made perfectly clear where the whole thing was in the process. It would be a nightmare.

Until it's ready for the market, a support infrastructure is already implemented by the userbase. Just the same as with any other important 3D-App.

A decentral (and international) organized costumer Hotline (kind of external Call-Center) initiated by SM can be self-financing. A new customer gets some free "Question Tickets" and can pay for more via SM's market-place. Hotline-Agents have to make an onine-test (costs money) and then they can make a living with what they already do for free now: Telling users about how-to, hot tips and tricks and what ever. But now using Skype or something, not a forum :)

---