Aw, c'mon, Marque, cut the poor lad some slack. Granted, these things aren't hugely expensive, but still... I think we've all been in his position once or twice before. Perk, you might want to try re-loading the file. I don't know that much about PC architecture, but I'd bet it's some arcane thing having to do with placement in the system. And despite what I said to Marque, next time, buy the product, okay? I can understand wanting to save a few bucks, but the shoes and pads stuff just wasn't that expensive. Unless this mate of yours is your significant other (this keeping it in the family), it's not the best way to build a Poser library. Okay?