I went there and sent off a few PMs for you.  The fact that they haven't responded is highly unusual!  They're usually very, very good!

They do have some great products. I have several!

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi