Quote - apparently recieving the newsletter weekly is not enough to be considered a subscriber, according to Kristi Sholl, who is alleged to be customer service

Huh? Isn't that how often it is sent out?

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi