Hi gypsyangel,

I have issued you refunds on both orders as per your request.  The gallery plus subscriptions normally take 24 hours to process due to them being a reoccurring monthly charge they have to be put into our billing system.  There was a delay in processing orders that came through on the 14th and 15th due to our annual admin meetings that were all day both of those days then the weekend being right behind that.  We have to be physically in the office in order to process subscriptions due to the billing system input.

Sorry for the inconvenience.

Stacey