Sorry to hear about your refund experience.  The OP used the word "liberal" (which is not inaccurate) but the limit is 30 days.  I had a dispute about something I had bought in a "short" month and we went round about when day starts.  It was resolved in my favor.

You might browse through RDNA, they have quite a few environment packages (don't use them that much, I'm kinda an indoor girl)