I think this must be it Mies:-

http://www.renderosity.com/mod/forumpro/showforum.php?forum_id=12473

I am sad thatyou have trouble with the builders....Never pay up front.  They do not care then how long they make you wait or indeed if they turn up to finish the job. You are yes- too trusting.  Not everyone like you you know.  The world is changing.

You saw your Doctors on Monday?  Did they not prescribe something to help with the pain?  Maybe the anxiety is making you feel worse.  Try not to worry. What's done is done.  You need someone to come and sort them out?  I'll do it.

xx