Same issue, different problem.  My DSL modem up and had a coronary.  Embarassingly, the wife called me at work and said the "Internet" wasn't working.  My wife's computer skills would rival your great grandfather's.

So I asked, "What did you do this time?"  You'd think I'd learn.

Then, when I got home, sure 'nuf, deader than a doornail.

Bought a new DSL modem today and things are peachy, but oh, the cost!!!