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Subject: how to apply 2 gift certificates to an order?

MistyLaraCarrara opened this issue on Dec 10, 2010 · 13 posts
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MistyLaraCarrara ( ) posted Fri, 10 December 2010 at 8:43 AM · edited Thu, 28 November 2024 at 11:24 PM

Hi.

I bought myself a gift certificate to keep some money handy for shopping on RMP.

and i have a render rewards gift certificate.

how do i make both giftcerts apply to the order?

 

thanks.


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KristiS ( ) posted Fri, 10 December 2010 at 9:03 AM

Hello,

I'm sorry but the system only allows 1 gift certificate to be applied to an order at a time.

Thank you and have a wonderful weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

MistyLaraCarrara ( ) posted Fri, 10 December 2010 at 9:06 AM

are you serious?

i wanted to buy the strapped outfit today.  now i can't, because i put my money in a gift certificate.

last time i buy a gift certificate here


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KristiS ( ) posted Fri, 10 December 2010 at 10:21 AM

I'm sorry as our system has always been set up this way.

I am sending you a site mail.

Warmest Regards,

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

vagabondfantasist ( ) posted Fri, 17 December 2010 at 2:31 AM

I assume the same applies to coupons - only one per order?

Since GCs and coupons are separate I guess you can use one coupon + one GC on an order?

KristiS ( ) posted Fri, 17 December 2010 at 9:56 AM

Hello vagabondfantasist,

You are correct : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Aelfric ( ) posted Sun, 26 December 2010 at 3:16 PM · edited Sun, 26 December 2010 at 3:17 PM

Hi Kristi,

My original question was already answered from the original post, but I’d like to ask a followup question if I may.

If I need to apply two gift certs to an order, can I use one, then use Paypal’s “Send Money” and short pay on Paypal by the value of the second certificate, emailing with the Paypal receipt (as I would do if the Paypal site had been down), and including a note to use the G.C. to cover the balance?

Cheers.

StaceyG ( ) posted Mon, 27 December 2010 at 11:36 AM

No that would be using two gift certificates on one order and we can't do that.

 

 

Thank you

Anniebel ( ) posted Tue, 28 December 2010 at 8:52 AM

Quote - No that would be using two gift certificates on one order and we can't do that. Thank you

People have combined 2 GCs before, why not now, has something changed? The only time I have seen it refused was render rewards & GC, because of the time limit on the render rewards.

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Aelfric ( ) posted Fri, 31 December 2010 at 5:46 AM

Quote - No that would be using two gift certificates on one order and we can't do that.

  1. Then how do I purchase gift certificates in denominations greater than $100?

  2. Can I use a GC to purchase part of a larger GC in order to top up the value to a larger amount?

KristiS ( ) posted Fri, 31 December 2010 at 1:05 PM

Aelfric, I am not seeing any gift certificates under this username. Did you use them already?

Please let me know by sending an email to store@renderosity.com rather than posting back to the forum.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

nruddock ( ) posted Sat, 01 January 2011 at 1:19 PM

Quote - Aelfric, I am not seeing any gift certificates under this username. Did you use them already?

I think Aelfric was asking general questions about the mechanics of buying and using Renderosity Gift Certificates, the answers to which would be useful to add to the FAQ.

KristiS ( ) posted Sat, 01 January 2011 at 1:48 PM

You are correct, we are working on alot of different things and it takes some time so hopefully the FAQ will be updated soon :)

 

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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