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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 01 7:38 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Download Reset Please

Dkgoose opened this issue on Dec 19, 2010 · 4 posts
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Dkgoose ( ) posted Sun, 19 December 2010 at 10:04 AM · edited Sun, 01 December 2024 at 11:21 AM

Hello I was wondering if I could have my download reset for Order #: 111870492. I wad trying to download from my iPhone at work with wifi, I have dial up at home, but it wouldn't save the file. Thanks in advance.

Debbie M. ( ) posted Sun, 19 December 2010 at 1:07 PM · edited Sun, 19 December 2010 at 1:07 PM

Your downloads have been reset.  Please try and download the file(s) again.

 

If you continue to have problems, please contact store@renderosity.com for further assistance.

 

Thank you for shopping at the MarketPlace!

Debbie M.

Dkgoose ( ) posted Sun, 19 December 2010 at 5:16 PM

Thank You

Debbie M. ( ) posted Sun, 19 December 2010 at 9:14 PM

My pleasure!

Debbie M.

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