Forum: MarketPlace Customers


Subject: COUPON FAILURE

mazzam opened this issue on Jan 21, 2011 ยท 23 posts


mazzam posted Fri, 21 January 2011 at 6:59 PM

The last copy of the newsletter I can confirm receiving was on December 19, though I am pretty sure I received later issues that I deleted from my inbox. At no time did I ever check the 'NO' box in my profile with respect to receiving emails and notifications. So there is some date base issue in your profile data base that your technical folks should be worrying about, or someone is tampering with profiles. As someone with professional experience with computer systems I suggest that you write up a trouble ticket or its equivalent for your technical folks. I hope you would agree that unrequested changes to profiles could have more serious consequences - perhaps even legal - than my inconvenience!

Thanks for your help.