If you have emails from us that bounce on more than one occasion in a row then it will cause an issue with your account which could be the case. I will get with them because they can tell me I believe where the change originated from but I can assure you that there is no issue that we would ever physically go in and change anyone's profile without their request. The only way that would have came from our system is like I stated above, multiple bounces to your email address and this is an automated process but if that happened you would have also had to revalidate your email address with us so you would know about that. Have you had to revalidate with us that you remember?