Forum: MarketPlace Customers


Subject: COUPON FAILURE

mazzam opened this issue on Jan 21, 2011 · 23 posts


StaceyG posted Tue, 25 January 2011 at 2:20 PM

Quote - Is there a experation date on the coupon being there is  none listed in the email newsletter one. I still have the email btw and double check not experation date listed.

 

Are you referring to the last coupon Sandy? This one http://www.renderosity.com/special-coupon-codes-enclosed-cms-15422  

 

Also from our programmers regarding the country codes (which have NOTHING to do with the opt in/out of the newsletter)

Previously the "country" field on your member profile was an open

input field, which means that the member could enter any text for

their country regardless of whether or not the country actually exists.

 

We are currently in the process of normalizing the country data for all

members of Renderosity and making sure that visitors/members select a valid country.

There were some errors in assigning a country in this process in the

initial upgrade based upon the bad data/country information entered by many users.

The majority of these errors (if not all of them) will be fixed in the

coming days.  The normalization of the country data in no way affected the

opt-in/out selection for newsletter subscribers.

 

Mazzam,

I have some information I will be sending you regarding the bounces to your email. There were quite a few of them in December which is what caused our automated system to need you to revalidate everything.  I also have the information that  shows where you "opted out" or "unsubscribed" through the actual email broadcast you received.  These things are what attributed to you not appearing as a newsletter subscriber.

 

 

Thanks