Ester, mine was doing that too before it disappeared. It usually happened after loading an item/morph, but would fix itself after awhile (or by changing rooms) I think it's funny how every "better" generation of Poser has more absurd problems and worse tech support...I miss Curious Labs...I recieved a response from Smith Micro, but they told me a bunch of garbage I already knew with reguards to serial number (only use zeroes and no letter "o") and asked to verify my PC specs...and not to respond to their Email...I swear they're fricken useless...Grrr!