efstarlet opened this issue on Feb 07, 2011 · 117 posts
ratscloset posted Tue, 15 February 2011 at 3:05 PM
Quote - Well fellow creators, I purchased Poser Debut today, installed it and all the content, when I started the program my library won't show up. All I get is a white blank area where my content should be. I tried reinstalling it and no luck. I've been using Poser 5 so I thought this would be a good purchase for me also because of the movie making portion of the program, but if I can't access this library I'll be asking for my money back. Anyone have any ideas how I can get the library on screen. Thank you :)
This normally is a permission issue or Security Setting. There is a KB Article at Support.SmithMicro.com (search for Blank Library) that has several tests...
If you still have an issue, contact Support. Put Attn: John in the Subject so it comes to me.
ratscloset
aka John