basicwiz opened this issue on Feb 08, 2011 · 290 posts
operaguy posted Tue, 15 February 2011 at 8:27 PM
i hear you tashar. been there.
sometimes people's answer is a constant "no" until you just bust through and do "yes."
My company is having that issue with InfusionSoft. We keep finding ways to do things they say you can't do. After each adventure like that one of my team always says "where do we send our invoice for showing them how to use their product?"
Of course, the opposite is true too: attempting to do things the system is supposedly able to do, but you can't get it to work, then the "helpers" tell you "you CAN do that" until after another adventure they say, "O gee, guess we'd better send a trouble ticket to the programmers." We'd love to get paid for finding those things too.
:::: Opera :::::