Example, I don't give a rat's ass if Tesco close down then reopen as Tasco or whatever.

That's of course true. Maybe someone decides to change the name because the old one does not longer fit into the product line (or as he became hectic when he first logged into a store as a lurking beginner and was asked "Your userame?" and typed "John12345").

Changing the name is not a problem, deciding to move to another store is not a problem, that's only a vendor using his freedom to sell what and where and as whomever he likes. As long as support is still given to the products now pulled I do not understand the disapointment. No vendor can guarantee that his products will be available forever, seeing a complete product line being pulled is something that many people know who saved money for a specific product and when they finally saved enough the desired product is replaced by a different model. Bad luck!

As said: If a vendor has to close the doors of his shop out of whatever reasons this is often sad as the 3d-scene looses some ideas and inspiration - and customers may loose support for what they've purchased. If the vendor re-appears under his old or a new name with new products the least thing I would expect is that a customer gets support again for what he has purchased - as long as we talk about bugfixes and likewise things - I would never expect that a vendor offers me a kind of lifetime-support for questions like "How can I achieve an effect like shown in the promo?"

I am not sure if support on the "old" products is still given as I did not find an error so far in what I have. Maybe someone of you knows more?*

I'm not always right, but my mistakes are more interesting!

And I am not strange, I am Limited Edition!

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