ChuckEvans opened this issue on May 01, 2011 · 22 posts
ShawnDriscoll posted Sun, 01 May 2011 at 8:40 AM
I contacted their support in the past for when I had problems with downloads and they always helped me. The browser had nothing to do with it (I use IE 8 with the default settings for everything, I'm not paranoid). It was their file server in each case. Not all customers are on the same server.
And never download all content. That's crazy. Their server can't handle chunks larger than 200MB. Some products are larger if they have MP4 or MOV videos in them.