Quote - Yes, it leaves all the well-meaning users in the dark. SM would like to communicate with you, but it only takes a few bad apples to spoil that, and that spoilage has already happened.

I appreciate the stance they've taken.  As a PC gamer, I'm quite used to developers replying, "It'll be done when it's done," when asked about release dates.  I think it's much better - and safer, PR-wise especially - to say nothing than to promise something and not deliver.