Daz wont shut a store thats making them money. Its been their policy for years that there is no support on weekends or holidays.  If you have a problem drop a support ticket and wait three or four business days, or phone them and if you get through it gets resolved faster.

You can lodge a complaint with your credit card company and get them to reverse the duplicate charges.

 

"celebrate the anniversary of RobynsVeil's dog getting fixed?"

What ! a broken doggie ?  glad its fixed then