Quote - Office 2010 is for new users that need to use Word , Excel, etc and it happens to be the version MS is offering.  No one upgrades their Office unless they start getting files that won't open in their older version.  That would be the only reason to upgrade Office.  I save all my documents as PDFs and never send out DOC or XLS files to people.

I can only assume you don't honestly mean to speak for the whole world when you say no one upgrades unless they have problems opening files! If I had serious problems using software that I paid good money for and it wasn't doing what it was supposed to do, there is NO WAY I'd buy the next version! And I know I'm not the only one who ever took advantage of MS's upgrade pricing when it was available on all the previous versions.