Stacey,

Thanks for the quick turnaround on this...

The scenario in each case was that I sent money to payments@renderosity.com directly from my PayPal account.  When I can, I DO use the "immediate" payment at the time of order (via the PayPal button.)

There are cases though - such as when I'm not at home when I place the order - when I don't have access to my PayPal "Identity Protection" gizmo.  In these cases, I login to PayPal when I get home and "manually" send a payment to "payments@renderosity.com."  I place both my Rendo ID plus the order number within that message that PayPal sends.  Not sure why you're not getting these messages sent from PayPal.  One of life's mysteries, I guess....

Again, I appreciate your quick response to this thread.

Ray