barrowlass opened this issue on Jul 16, 2011 · 53 posts
ratscloset posted Wed, 20 July 2011 at 12:39 PM
Second page, maybe third, so it may be a dead horse, but...
Contacting Support is easy... .
or
Most messages are responded to that same Business Day... Messages after hours are considered the next Business Day. Business Day is Pacific Time Zone, Monday through Friday during normal Business Hours.
Downloading... The Servers are Secure, so turn off the Download Accelerators, they will slow it down, and may cause failure.
Do not run your Virus Scan with the setting to Scan on Download... turn off Scan on Download or set to Scan upon completion.
Hardwire to your Router/Modem... Wireless is great, but not perfect, especially when downloading.
If you get a corrupted or failed attempt, empty the cache before attempting again. You may also try renaming the file. Some Download Managers are persistant and will use that corrupted bit with the subsequent attempts.
There are three stores... Store.SmithMicro.com, www.ContentParadise.com and My.SmithMicro.com
ratscloset
aka John