Forum: Poser - OFFICIAL


Subject: Pro 2010 library 'fault'?

MtnMist opened this issue on Jul 19, 2011 · 24 posts


ratscloset posted Thu, 21 July 2011 at 9:39 AM

Quote - ratscloset - I didn't report it as doing a system restore (after much hair-pulling and muttering) finally resolved the issue.  The problem seems to be due to Mcafee, which froze my computer when I tried to uninstall it (uninstalling McAfee was a recommended fix for the Poser library fault).  McAfee came right back through the system restore but so far it's behaved.  Should I still report this incident?  I would LOVE that this couldn't happen again because of that dreaded McAfee's proprieties.

Linda

 

If you resolved the issue, no worries, unless you know exactly what caused the issue with McAfee... there was an issue at one time with Privacy feature on McAfee, which did not allow anything, other than McAfee to access the Local Host on the system, but my understanding is McAfee fixed that.

Generally, Security Software is the biggest cause of issues. One tip I tell users is to turn on the Prompt before the software takes an action. This can be annoying, but it also lets you know both what the software is wanting to block and that you have encountered something the software wants to block. I use the second, myself, to determine if I proceed (too many prompts, I stop) I look at the Prompt as education!

Much of the information we have on 3rd Party software issues comes from users reporting a problem and locating the solution.

For other users that do encounter issues, whether this or something else, If you are not sure of the cause, we have some tests that users can use to isolate the cause, or at least eliminate the innocent!

ratscloset
aka John