I think to remember SM once had a forum.

BUT?

Where do you want the company's energy to go to??
Managing and maintaining a forum?? Manhrs, + extra hard@software maintenance?

Ever hr spend in a forum is a developpers lost hr.

I prefer them to not have a forum, but continue to develop a better PoserXYZ  for everybody.

And YES, they come and read, and comment here.

And YES, you are allways free to contact them.

And YES it is somtimes frustrating to wait.

But ?
Better NO answer, then a false promice.

Better NO release date, as one they can not meet.

Better NO release than a too hasty one.

Poser 1, 2, 3, 4, 5, 7, P8 and PPro2010, P9 and PP2012, P10 and PP2014 Game Dev
"Do not drive faster then your angel can fly"!