I got a reply from SmithMicro and followed the directions and managed to get the libraries to show completely.  Here is the fix that they sent me. Hopefully it will help you as well.

Even though my library wasn't blank, I went to the link and did everything it said except for the MSCONFIG part. I checked for Windows updates, rebooted and then I uninstalled Flash, and installed both Flash for Firefox and the one for Internet Explorer.  I suspect this is what got my issue fixed.

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For the issue with the Library. I suspect this is just permissions. Here is a link with some things to try.

http://support.smithmicro.com/cs/smkb.cfg/php.exe/enduser/std_adp.php?p_faqid=2211

If that does not resolve the issue, let me know the following details...

1.) Product Version from About Product Screen
2.) Full path to your Poser Program Folder if other than default
3.) Full path to your Runtimes with the Main Runtime listed first.
4.) Internet Browser and version number (the library now uses browser functionality) Window Users, please also include your IE version, even if you do not use IE.

Thanks

John Csaky | Customer/Tech Support
Smith Micro Software, Inc. | www.smithmicro.com

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi