Forum: MarketPlace Customers


Subject: Charged but no DL available

Mommazon opened this issue on Aug 20, 2011 · 8 posts


Mommazon posted Sun, 21 August 2011 at 6:13 PM

Quote - Can you please provide the order # and I will be happy to look into this for you.

 

Hi Blake,

I would love to provide an order number but it didn't give me one.  It charged the CC without finishing the order so I have no idea what to do.  I checked with both vendors and neither got a notification of a purchase.  I can only give you the date, August 19, 2011 and the amount $19.68.  Both items are still in my shopping cart as though there was no completed order.  However, 48 hours later, the money has still not reappeared on my CC. 

Sara