FightingWolf opened this issue on Sep 18, 2011 · 53 posts
efstarlet posted Tue, 20 September 2011 at 1:21 AM
You will need to redeem your voucher and pay for shipping or optional download insurance tomorrow. We did send out a set of instructions last week to people who ordered from content paradise and store.smithicro.com on how to redeem your voucher, including your code (also on your confirmation) and the specific link each customer should use to redeem and will resend that again at launch. Make sure you have your subscriptions setting on and check your spam filters. Contact customer service at Smith Micro if you have any specific questions - they will be in the office at 8am Pacific tomorrow to help everyone get redeemed before they expire September 30th. Codes activate at 12:01 pacific.
Tori Porter, Smith Micro