onimusha opened this issue on Sep 20, 2011 · 13 posts
efstarlet posted Tue, 20 September 2011 at 10:59 AM
Please open a support ticket with Smith Micro if you are having issues: http://smsi.me/oeWE8w
DO NOT USE the link above or any random link posted in the forums to redeem your voucher - use the link on your own voucher or that was sent to you in email. You must use your voucher for your specific orderered version and those each have unique links. There may be a cache issue with the link for your order, customer service can help you with a solution.