I logged in at the Smith Micro store where I ordered. The item I ordered was for a "voucher redeem". I didn't enter any code because I thought that meant the system knew I had paid already. It directed me to paypal and only once I had confirmed, did I realise I had paid twice.. I should have paid more attention, instead I paid more money....I started a ticket as well.

Poser 11 Pro, Windows 10

Auxiliary Apps: Blender 2.79, Vue Complete 2016, Genetica 4 Pro, Gliftex 11 Pro, CorelDraw Suite X6, Comic Life 2, Project Dogwaffle Howler 8, Stitch Witch