Forum: Poser - OFFICIAL


Subject: PP2012 Pre-order voucher problems

thefixer opened this issue on Sep 20, 2011 · 44 posts


N8Dreams posted Thu, 22 September 2011 at 1:45 PM

UPDATE

 

after a long, long, long distance call with 1 949-362-5800 (its SmithMicro itself)

I figured out:

The voucher doesnt work. SmithMicro knows that.

You have to call'em, they will activate/redeem your voucher manually. Then you have to enter your SmithMicro account for downloading the reduced software.

Any other procedure doesnt work, especially not the online customers service. They have no clue and are bombing you with text modules.

 

I hope, this helps.